Booz-ability 2015

From time to time my UX team and I host happy hour events and with these events we’re mainly targeting the business analysts, engineers, and developers, but all is always welcomed to join. It’s a much more informal and laid back setting where we can have some drinks and collaborate. So far each session we’ve had has been pretty productive despite that it’s only 30 minutes collaborating and the remaining time is just pure socializing. We’ve been itching to do some usability testing on any of our current projects and it was about time we hosted another UX happy hour since it has been awhile. My boss had me make a poster for this event, which I thought was funny because the last time I had to make a poster was for our UX holiday happy hour. If you’re wondering what the hell that character is on the poster, it’s a tardigrade. It’s pretty much an indestructible water bear. Google it if you want more info on it haha.

Anyways, as a team we were discussing what we were going to test for this usability session. We settled on testing these redesigned icons that I’ve been busting my ass on. It’s a part of a project that I’m on where one of our classic products is getting a total redesign. It’s a 19 year old product that’s never been redesigned, so it’s about time it gets a facelift. Throughout the process of designing these icons, it’s been A LOT of work and some tough ones as well. It’s not like you’re designing simple functions such as “Save” or “Print”. I had some crazy one’s named “Quick Allocate” or “Valuations”. One of my colleagues that is also on the project picked 25 icons and made multiple choice options for it. I quickly blew up the 16 pixel icons into 200 pixel icons along with their designated multiple choice options since we had to get it printed and pinned to these large black boards. After we were done setting up, the team and I were getting pretty excited especially seeing people slowly trickling in. Myself and my colleague that chose the icons weren’t allowed to participate in the event so we acted as moderators and observed the way people were engaging in this usability session.

Whenever someone new came in, I just told them to grab a drink and start going through the boards with a marker and decide which icon matches what label is correct. Throughout the event we had people coming in to either engage with the usability testing or to drink and sing some karaoke. It was a good time. After moderating and mingling, I decided to join in on some karaoke action with my colleagues. At this point they’ve sang a bunch of songs already except for YMCA haha. One of my other colleagues gathered my team and we sang YMCA together. It was hilarious. That moment was captured on video and I’m still waiting for it to be sent to me. After drinking, karaoke and a bit of ping pong playing, I heard some loud discussions happening where we were testing so I went to check it out.

Basically went through each board with a few other people from my company as they were debating what each icon meant or what the icon should look like to fit it’s title. We received some tremendously helpful feedback. For me being the sole designer of the iconography that I’ve created and redesigned for this product made me so proud. There was lots of positive along with negative feedback, but those negatives created great debates and I just see it as constructive criticism. I felt really happy not only for myself, but for my team. We did an awesome job hosting the event, received great data from the usability session and of course socializing and having a great time with other folks within the company. There’s definitely some things we could’ve improved during this usability testing, but not too bad for throwing it together so quickly. It’s moments like this where I feel like despite being so consumed by my work, it truly paid off to get that positive recognition. I got home so late last night from work and was exhausted from driving, but I went to bed extremely happy. It’s truly a very rewarding feeling.

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